Customer Service & Customer Relations

Saturday, March 12, 2022 9:30 am–10:30 am German Suite

Customer service is the basis for any prosperous business and can be one of the most difficult aspects of being in business as well. Anjie will help you overcome the hurdles that you face when owning a business and facing the challenges of “The customer is always right”. This class will teach you how to avoid the pitfalls of that perception before they happen, and how to correct common mistakes after they’ve happened.

*This is a PGC badged course and eligible for 1 CE Unit. Please visit our website for more information about the Professional Grooming Credential.

Presenters

Anjie Coates

Furry Tails Grooming Salon & Spa