Say This/Not That: Communicating with Your Clients

Friday, March 13, 2020 4:00 pm–5:00 pm Italian Suite

Ever wonder what you could have or should have said in common pet grooming situations? This is a comical (and occasionally serious) approach to real life salon situations. Grab a notebook and leave equipped with responses to comments such as “I don’t want my dog to look like…”, “He’s a rescue”, “ I don’t like this haircut”, “But they are cheaper down the street”, “I need a discount because I have 4 dogs”, and so many more. This fast-paced and action-packed hour promises to entertain and enlighten you!

Presenters

Corina Stammworthy, MS

The Laundromutt