Back by popular demand, this updated seminar will discuss ways to communicate with your clients. Ever wonder what you could have or should have said in common pet grooming situations? This is a comical (and occasionally serious) approach to real life salon situations. Grab a notebook and leave equipped with responses to comments such as “I don’t want my dog to look like…”, “He’s a rescue”, “ I don’t like this haircut”, “But they are cheaper down the street”, “I need a discount because I have 4 dogs”, and so many more. This fast-paced and action-packed hour promises to entertain and enlighten you!