Effective Client Communication

Sunday, March 10, 2019 8:00 am–9:00 am Australian Suite

Do you dread the term “puppy cut”? Have you ever been frustrated with a bad review or an unsatisfied client? It’s common for requests on both sides to get lost in translation. In today’s competitive market, being proficient in communicating well with your client base translates into happier customers, satisfied repeat business, and more money in your pocket overall. In this class, we will become versed in how to ask the right questions, make the right requests, and phrase interactions professionally to smooth out conversational bumps for a more fulfilling experience overall.


Melissa Jepson

Pupscale Pet Salon